Tuesday, August 31, 2010

Reader Mail

Time to open up the mail bag... We always enjoy hearing from members of the Mayor's administration - Julie, the floor is yours.

Dear Sir,

I realize that you are using the Massillon Review blog as a way to get your message out. It is apparent that you are big critics of the current administration and if this is the way you need to speak your piece, then so be it. I just want to let you know that there are 50+ hardworking, very loyal employees at the Legends trying their best every day to put out a good product. We all take pride in our jobs and offering our customers a great experience. We have customers from near and far that patronize the course because of the good conditions, the customer service and now the food and beverage.

Did you know that we have a chef with a culinary degree? We are not a restaurant, and have never been a restaurant. But we do offer good food. The former owners hearts were not in the business any longer, and didn't care. You're right, we did go into this without a business plan. Had we not, the former owners were walking, right at the start of the season. And taking every piece of equipment and everything they ever put into the building. There would have been no food or beverage at all. Tell me what I should tell our customers then?

People are coming to the Legends and enjoying themselves. We cover our expenses - except the debt - every year. We have a great chance at making a decent profit now that we have the food and beverage in our business. We all know the third nine was a bad deal and tons of things have been done wrong but that is not helping the situation today. It's no way to move forward and make things right. I don't think that continually bashing the golf course, and calling it a glorified hot dog stand is helping anything. Learning from history and NOT repeating seems to be the way forward.

We're doing the best we possibly can and could really use some positive support. I know it goes against what you are trying to do, but you're not taking into account the employees and customers of the business. Have you been to the course? Talked to any employees or customers? If you were the Mayor, what would your solution be? If the Mayor is not re-elected and someone else is, then what? The debt is not going away, and our best plan of attack is to build the business, not tear it down. It is an asset to the city, regardless. The more we promote it, the more business will increase. But, if things keep going the way they are we'll run the risk of bad publicity and losing the good employees we have.

I appreciate your time, and hope that you will put your personal feelings for the Mayor aside and think about what I am asking. Thank you.

Sincerely,
Julie Jenkins
Office Manager - Parks and Recreation/Legends Golf Course